PRODUCT FAULT: A consumer safety warning has been issued for three popular Australian strollers
Consumers in possession of an affected unit should stop using the stroller.
CNP Brands, the distributor of the Childcare Zeke Stroller ‘Navy’ (sold exclusively through Target Australia stores nationally), Childcare Soho Stroller ‘Black’ (sold exclusively through Target Australia stores nationally) and Childcare Stroller ‘Grey’ (sold exclusively through Kmart stores in Australia and New Zealand) have advised consumers of a possible product fault.
Consumers are advised that in some circumstances, the rear axle of the Childcare Zeke Stroller ‘Navy’, Childcare Soho Stroller ‘Black’ and Childcare Stroller ‘Grey’ stroller may break, causing one of the wheels to become removed from the stroller if used improperly. The fault may occur if the stroller is overloaded, operated under duress or used over rough surfaces.
CNP Brands has identified a quality fault in a small number of their Childcare stroller models, listed below.
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Impacted models:
Childcare Zeke Stroller ‘Navy’ (sold exclusively through Target Australia stores nationally)
Childcare Zeke Stroller ‘Navy’
MODEL # 013523-001 – PO # TA-1988600 & TA-1993331
Sold exclusively through Target Australia stores nationally from 30 September 2019 – February 2020
Childcare Soho Stroller ‘Black’ (sold exclusively through Target Australia stores nationally)
Childcare Soho Stroller ‘Black’
MODEL # 015260-002 – PO # TA-1988600, TA-1993322 & TA-1993323
Sold exclusively through Target Australia stores nationally from 30 September 2019 – February 2020
Childcare Stroller ‘Grey’ (sold exclusively through Kmart stores in Australia and New Zealand)
Childcare Stroller ‘Grey’
MODEL # 015264-314 – PO # 17346876 & PO # 17346881
Sold exclusively through Kmart stores in Australia and New Zealand from 30 September 2019 – February 2020
What to do if you have one of the models above:
Consumers in possession of the Childcare Zeke Stroller ‘Navy’, Childcare Soho Stroller ‘Black’ and Childcare Stroller ‘Grey’ should:
- Identify if they have an affected unit by reviewing the product details beside the barcode on the frame of the stroller, or on the box if the unit remains in packaging (as shown above).
- If they believe that their stroller is affected, they should go to safetymatterscnp.com.au and register their ownership of an affected unit.
- Consumers in possession of an affected unit should stop using the stroller.
- Once registered, a new rear axle and wheels unit will be sent to the consumer, with installation instructions, at no cost. The old axle and wheels should be disposed of.
Should consumers require assistance identifying if they are in possession of an affected Childcare Zeke Stroller ‘Navy’, Childcare Soho Stroller ‘Black’ and/or Childcare Stroller ‘Grey’ they are encouraged to visit safetymatterscnp.com.au for more detailed information. Alternatively, consumers can contact CNP Brands directly on 1800 656 743 (Australia), 09 555 8410 (New Zealand) or productsafety@cnpbrands.com.au for support and/or additional information.
Please note there have been no reports of injury as a result of this product fault.
